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Mission Statement

We are dedicated to producing high quality products. We pride ourselves on our commitment to exceed customer service with every customer that visits our store. Value and quality of product and service will always be our Motto, as we strive every day to live up to our customer’s expectations.

Value Statement

Our future relies on the expertise we instill in the employees we hire. Everyone employed by Sip ‘N Swirl is trained to use three of their human senses to perform their duties every day.

1. Their sense of smell. When you walk into a Sip ‘N Swirl location you must enjoy the fresh aroma of ice cream and the other products that are used to create our delicious products.

2. Their sense of vision. When you look around a Sip ‘N Swirl location you should be seeing top quality products no matter where your eye reaches in a clean working environment.

3. Their sense of hearing. When you are greeted by one of our employees you should always be treated as if you were family. The sounds of the background music should help to enhance your experience while you are enjoying your ice cream products.

(The reason our employee are trained to know these three things is because wherever we shop day to day as customers, without knowing, this is what we do to satisfy our needs.)

Vision Statement

The Salomone Family’s goal is to be successful in an industry that satisfies customers’ needs through a sweet enjoyable treat.Their motto WHERE YOU ARE FAMILY” is something they live up to on a daily basis in all their business experiences. Therefore, when you visit Sip ‘N Swirl and you enter through the door their goal is for you to feel like you were just invited in to their home, a place where you can feel comfortable and always welcomed.

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